Refund and Returns Policy
We hope you enjoy shopping at Diymiracle!
Eligibility for Returns and Exchanges
- Items must be returned within 30 days from the delivery date.
- Items must be in their original, unused condition with all packaging intact.
- Sale items are non-refundable and non-exchangeable unless they are damaged or defective.
Return Process
- Contact Us: Please reach out via email with your order number, item details, and reason for return.
- Ship the Item: We will provide you with return instructions and a return address.
- Return shipping costs will be the customer’s responsibility unless the item is damaged or incorrect.
- Refund Processing: Once we receive and inspect your returned item, a refund will be issued to your original payment method within 7-10 business days.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery, and we will replace the item free of charge.If you have any questions regarding returns or exchanges, please feel free to contact us.